.page-contact {
  display: block;
  overflow-x: hidden;
  padding-bottom: clamp(44px, 7vw, 92px);
}

/* ---------- 工单抬头装饰条 ---------- */
.page-contact .ct-strip {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 18px;
  padding: 11px clamp(20px, 5vw, 72px);
  background: var(--green);
  color: var(--paper);
  border-bottom: 3px solid var(--orange);
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .07em;
  line-height: 1.5;
}
.page-contact .ct-strip-no {
  color: var(--note);
}
.page-contact .ct-ruler {
  flex: 1 1 100px;
  min-width: 54px;
  height: 9px;
  background-image: repeating-linear-gradient(90deg, var(--paper) 0 1px, transparent 1px 9px);
  opacity: .5;
}
.page-contact .ct-strip-meta {
  margin-left: auto;
  color: var(--paper);
}

/* ---------- 首屏 ---------- */
.page-contact .ct-head {
  padding-top: clamp(26px, 4.5vw, 48px);
  max-width: 46em;
}
.page-contact .ct-head h1 {
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(29px, 6.2vw, 58px);
  line-height: 1.08;
  letter-spacing: -.02em;
  margin: 10px 0 0;
  color: var(--ink);
}
.page-contact .ct-lede {
  margin: 16px 0 0;
  font-size: clamp(15px, 1.6vw, 17px);
  line-height: 1.75;
  color: var(--ink);
  max-width: 40em;
}

/* ---------- 通用标题与区块 ---------- */
.page-contact h2 {
  font-family: var(--font-display);
  font-weight: 850;
  font-size: clamp(21px, 3vw, 32px);
  line-height: 1.16;
  letter-spacing: -.02em;
  color: var(--ink);
  margin: 0 0 14px;
}
.page-contact .ct-sec-head {
  max-width: 44em;
}
.page-contact .ct-sec-head p {
  margin: 0;
  font-size: 15.5px;
  line-height: 1.75;
  color: var(--ink);
}

/* ---------- 联系字段 + 配图 ---------- */
.page-contact .ct-top {
  display: grid;
  gap: var(--gap);
  margin-top: clamp(20px, 3vw, 32px);
}
.page-contact .ct-fields {
  margin: 0;
  border: var(--line-strong);
  background: var(--paper);
  box-shadow: var(--shadow-paper);
}
.page-contact .ct-field {
  display: grid;
  gap: 3px;
  padding: 13px clamp(14px, 2vw, 20px);
  border-bottom: var(--line);
}
.page-contact .ct-field:last-child {
  border-bottom: 0;
}
.page-contact .ct-k {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .1em;
  color: var(--ink-soft);
}
.page-contact .ct-v {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 13.5px;
  line-height: 1.65;
  color: var(--ink);
  overflow-wrap: anywhere;
}
.page-contact .ct-field--text .ct-v {
  font-family: var(--font-body);
  font-size: 14.5px;
}
.page-contact .ct-fig {
  margin: 0;
}

/* ---------- 加急标注区 ---------- */
.page-contact .ct-sec--blue {
  background-color: var(--blue);
  background-image: radial-gradient(rgba(246, 242, 234, .15) 1px, transparent 1px);
  background-size: 9px 9px;
}
.page-contact .ct-sec--blue .eyebrow {
  color: var(--note);
}
.page-contact .ct-urgent {
  display: grid;
  gap: clamp(28px, 4vw, 44px);
}
.page-contact .ct-sec--blue h2 {
  color: var(--paper);
  font-size: clamp(23px, 3.4vw, 36px);
}
.page-contact .ct-urgent > div > p {
  margin: 0 0 16px;
  font-size: 15.5px;
  line-height: 1.75;
  color: var(--paper);
}
.page-contact .ct-dos {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 10px;
}
.page-contact .ct-dos li {
  position: relative;
  padding-left: 20px;
  font-size: 15px;
  line-height: 1.7;
  color: var(--paper);
}
.page-contact .ct-dos li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .62em;
  width: 8px;
  height: 8px;
  background: var(--note);
}

.page-contact .ct-tpl {
  background: var(--paper);
  border: var(--line-strong);
  box-shadow: 8px 8px 0 rgba(27, 26, 23, .38);
  padding: clamp(16px, 2.4vw, 24px);
}
.page-contact .ct-tpl-label {
  margin: 0 0 7px;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: .12em;
  color: var(--ink-soft);
}
.page-contact .ct-tpl-line {
  margin: 0 0 8px;
  padding: 9px 12px;
  font-family: var(--font-mono);
  font-size: 13px;
  line-height: 1.6;
  color: var(--ink);
  background: var(--paper-2);
  border-left: 4px solid var(--orange);
  overflow-wrap: anywhere;
}
.page-contact .ct-tpl-label:not(:first-child) {
  margin-top: 18px;
}
.page-contact .ct-sec--blue .ct-tpl .ct-tpl-label {
  color: var(--ink-soft);
}
.page-contact .ct-sec--blue .ct-tpl .ct-tpl-line {
  color: var(--ink);
}
.page-contact .ct-sec--blue .ct-tpl .note-hand {
  margin: 14px 0 0;
  color: var(--ink-soft);
}

/* ---------- 投诉时间轴 ---------- */
.page-contact .ct-timeline {
  list-style: none;
  margin: clamp(22px, 3vw, 32px) 0 0;
  padding: 0 0 0 30px;
  position: relative;
  display: grid;
  gap: 26px;
}
.page-contact .ct-timeline::before {
  content: "";
  position: absolute;
  left: 7px;
  top: 7px;
  bottom: 7px;
  width: 2px;
  background: var(--orange);
  opacity: .85;
}
.page-contact .ct-step {
  position: relative;
}
.page-contact .ct-step::before {
  content: "";
  position: absolute;
  left: -30px;
  top: 4px;
  width: 16px;
  height: 16px;
  border: 2px solid var(--ink);
  border-radius: 2px;
  background: var(--paper);
}
.page-contact .ct-step--now::before {
  border-color: var(--orange);
  background: var(--orange);
}
.page-contact .ct-step-time {
  margin: 0 0 4px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .08em;
  color: var(--orange-deep);
}
.page-contact .ct-step h3 {
  margin: 0 0 6px;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 17px;
  color: var(--ink);
}
.page-contact .ct-step p:last-child {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.7;
  color: var(--ink);
}

.page-contact .ct-fact {
  margin-top: clamp(26px, 3.6vw, 38px);
  padding: 16px clamp(16px, 2.4vw, 22px);
  background: var(--wine);
  color: var(--paper);
  border-left: 6px solid var(--note);
}
.page-contact .ct-fact p {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--paper);
}
.page-contact .ct-fact strong {
  display: inline-block;
  margin-right: 10px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .1em;
  color: var(--note);
}
.page-contact .ct-fig--wide {
  margin: clamp(26px, 4vw, 40px) 0 0;
  max-width: 700px;
}

/* ---------- 来件清单 ---------- */
.page-contact .span-6 > p,
.page-contact .ct-side > p {
  margin: 0;
  font-size: 15px;
  line-height: 1.75;
  color: var(--ink);
}
.page-contact .ct-checklist {
  list-style: none;
  margin: 20px 0 0;
  padding: 0;
}
.page-contact .ct-check {
  display: grid;
  grid-template-columns: 20px minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  padding: 12px 0;
  border-bottom: 1px dashed var(--paper-2);
}
.page-contact .ct-check:first-child {
  border-top: 1px dashed var(--paper-2);
}
.page-contact .ct-check-box {
  display: block;
  width: 16px;
  height: 16px;
  margin-top: 3px;
  border: 1.5px solid var(--ink);
  background: var(--paper);
}
.page-contact .ct-check-t {
  display: block;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 14.5px;
  color: var(--ink);
}
.page-contact .ct-check-d {
  display: block;
  margin-top: 3px;
  font-size: 13.5px;
  line-height: 1.65;
  color: var(--ink-soft);
}

/* ---------- 响应时段侧栏 ---------- */
.page-contact .ct-hours {
  margin: 18px 0 0;
  border-top: var(--line);
}
.page-contact .ct-hours > div {
  display: grid;
  gap: 4px;
  padding: 11px 0;
  border-bottom: var(--line);
}
.page-contact .ct-hours dt {
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: .08em;
  color: var(--ink-soft);
}
.page-contact .ct-hours dd {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.65;
  color: var(--ink);
}
.page-contact .ct-side-note {
  margin-top: 16px !important;
  font-size: 14.5px !important;
}
.page-contact .ct-side .note-hand {
  margin-top: 14px;
}

/* ---------- 其他入口 ---------- */
.page-contact .ct-links {
  list-style: none;
  margin: 20px 0 0;
  padding: 0 0 16px;
  display: grid;
  gap: 14px;
}
.page-contact .ct-links a {
  display: block;
  padding: 15px 17px;
  border: var(--line);
  background: var(--paper);
  text-decoration: none;
  color: var(--ink);
  transition: border-color .24s var(--ease), box-shadow .24s var(--ease);
}
.page-contact .ct-links a:hover {
  border-color: var(--orange);
  box-shadow: 4px 4px 0 var(--paper-2);
}
.page-contact .ct-link-t {
  display: block;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: 16px;
  letter-spacing: -.01em;
}
.page-contact .ct-link-d {
  display: block;
  margin-top: 5px;
  font-size: 13.5px;
  line-height: 1.62;
  color: var(--ink-soft);
}

/* ---------- 焦点态 ---------- */
.page-contact a:focus-visible,
.page-contact button:focus-visible {
  outline: 2px solid var(--orange);
  outline-offset: 2px;
}

/* ---------- 窄屏兜底 ---------- */
.page-contact .ct-sec--blue,
.page-contact .ct-fields,
.page-contact .ct-tpl,
.page-contact .ct-links a {
  overflow-wrap: anywhere;
}

/* ---------- 平板及以上 ---------- */
@media (min-width: 620px) {
  .page-contact .ct-field {
    grid-template-columns: 7.6em minmax(0, 1fr);
    gap: 16px;
    align-items: baseline;
  }
  .page-contact .ct-hours > div {
    grid-template-columns: 7em minmax(0, 1fr);
    gap: 14px;
    align-items: baseline;
  }
}

@media (min-width: 720px) {
  .page-contact .ct-links {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px 24px;
  }
  .page-contact .ct-links li:nth-child(even) {
    transform: translateY(16px);
  }
}

@media (min-width: 860px) {
  .page-contact .ct-timeline {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 30px;
    padding: 34px 0 0;
  }
  .page-contact .ct-timeline::before {
    left: 7px;
    right: 7px;
    top: 7px;
    bottom: auto;
    width: auto;
    height: 2px;
  }
  .page-contact .ct-step::before {
    left: 0;
    top: -34px;
  }
}

@media (min-width: 900px) {
  .page-contact .ct-top {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr);
    align-items: start;
  }
  .page-contact .ct-urgent {
    grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr);
    align-items: start;
  }
  .page-contact .ct-side {
    border-left: var(--line);
    padding-left: 24px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .ct-links a {
    transition: none;
  }
  .page-contact .ct-links li:nth-child(even) {
    transform: none;
  }
}